Wino Casino Terms and Conditions

Welcome to Wino. These Terms and Conditions govern your access to and use of https://wino.casino/, together with all games, promotions and services we provide. By creating an account with us, you confirm that you have read, understood and agree to be bound by these terms in full. If you do not agree with any part of this document, we ask that you refrain from using our platform.

1. About Our Operator and Licence

Wino is owned and operated by Group Gaem B.V. We hold a licence issued by the Anjouan Offshore Financial Authority (AOFA), licence number ALSI-202409012-FI1. This licence permits us to offer casino wino games, sports betting and related services to eligible customers internationally, excluding restricted jurisdictions listed below. We at Wino Casino operate transparently and comply with the regulatory framework of our licensing authority at all times.

2. Eligibility and Restricted Jurisdictions

You must be at least 18 years old, or the legal age of majority in your jurisdiction, to register an account or play at Wino Casino. We reserve the right to request proof of age and identity at any stage. We do not accept players from the USA, the Netherlands, France, the United Kingdom, Australia, Cyprus, Spain, Austria, Comoros, Germany, Sweden, the Dutch West Indies (Aruba, Bonaire, Saba, Statia, St Martin and Curaçao), FATF blacklisted countries, sanctioned countries, or any jurisdiction the Central Government of Curaçao or the Anjouan Offshore Financial Authority deems prohibited. Players searching for "Wino Casino UK" or "Wino Casino United Kingdom" should note clearly that residents of the United Kingdom cannot register with us due to these restrictions. We may refuse customers from any further country at our sole discretion. The use of VPNs, proxies or any other location-masking tools to circumvent these restrictions is strictly prohibited and may result in immediate account closure and forfeiture of funds.

3. Account Registration and Verification

To use our services, you must create a single personal account with accurate, current and complete information. Multiple accounts per person are not permitted. We at Wino carry out Know Your Customer (KYC) checks, particularly triggered by your first withdrawal request, which is normally reviewed within 48 hours. We may request identification documents, proof of address or payment verification at any time, and we may suspend your account or delay withdrawals until verification is complete. Your Wino Casino login credentials are personal and confidential; you are responsible for keeping them secure and must notify us immediately of any unauthorised access.

4. Currencies, Deposits and Withdrawals

Our accounts operate primarily in EUR, though additional currencies may be shown at the time of deposit depending on your country of registration. All limits are expressed in EUR or the relevant currency equivalent, and winnings are credited and paid out only in the currency in which bets were placed.

• The minimum deposit at Wino Casino is €20.
• The minimum withdrawal is €100, or currency equivalent, for bank transfer, e-wallet and cryptocurrency methods.
• We accept Visa, Mastercard, American Express, Apple Pay, Revolut, giropay, SOFORT, Instant Bank Transfer, and cryptocurrencies including BTC, ETH, LTC and USDT.
• Withdrawals may be made via bank transfer, e-wallets or cryptocurrency.

Withdrawal limits are capped at €1,000 per day and €10,000 per month, or the currency equivalent, with net winnings capped at €100,000 per day across all bets, wagers, bonuses and promotions. We permit only one pending withdrawal per payment method and one withdrawal request every 24 hours. Withdrawal requests are processed within 3 banking days, though this period may extend due to payment channels, additional verification requirements, or public holidays. Withdrawals will only be released once all wagering requirements are fully met, and we may decline a request where the total amount staked is lower than the last deposit made — every deposit must be wagered at least once before withdrawal.

5. Bonuses and Promotions

At Wino, we offer a range of promotions, including our Slots Welcome Package of 600% up to €10,000 across your first five deposits, our Sports Welcome Package of 300% up to €3,000, weekly slots and sports offers, and VIP cashback of 20% reserved exclusively for VIP customers. Full terms for each wino casino bonus, including wagering requirements, are available on our promotions page and form part of these Terms and Conditions.

General bonus rules applicable across our promotions include the following:

• The maximum bet permitted while any bonus is active is €2; higher stakes forfeit related winnings.
• Deposit bonus winnings are capped at 25x the bonus amount, and non-deposit bonus winnings are capped at 10x the bonus amount, with at least one successful deposit required before withdrawal in the latter case.
• Only one bonus may be active on your account at any time, and unused bonus funds are cancelled one month after issue.
• Sports bets, table games such as Roulette, Sic Bo, Baccarat and Live Casino games, and video poker do not contribute towards wagering requirements.
• Buying or triggering in-game bonus features while a bonus is active is not permitted, and certain slots and all live casino or sports betting activity are restricted while a bonus is in play.
• Minimum odds of 1.80 apply to qualifying sports bets under our sports bonuses; bets below this threshold do not count and may be treated as a breach of these terms.

We regularly audit accounts for bonus abuse, including multi-accounting or disproportionate single-bet staking. Any breach may result in forfeiture of bonus funds and related winnings, exclusion from future promotions, or termination of your account. We do not currently list a wino casino no deposit bonus among our standard offers; any promotion of this kind would only be valid if published on our official promotions page.

6. Games and Providers

Our Wino Casino platform features over 3,000 slot titles and a combined library of 2,200 to 4,000+ games from leading studios including Pragmatic Play, Nolimit City, Play'n GO, Microgaming, Blueprint Gaming, Quickspin, Red Tiger, Betsoft and many others. Wino slots sit alongside live dealer tables, roulette, blackjack, poker, crash games, and a sportsbook covering more than 40 disciplines, from football and tennis to esports-adjacent markets like predictions and special bets. All games are provided by licensed third-party studios, and outcomes are determined by independently certified random number generators or live dealer operations.

7. Access, Devices and Availability

We at Wino Casino provide our services through desktop and mobile browsers, with no download required to access slot Wino casino games or our sportsbook. We do not guarantee uninterrupted access and may suspend the platform for maintenance, technical issues, or regulatory reasons. Independent third-party content, including wino casino reviews or unofficial listings referencing wino mania casino or wino casino sister sites, is not endorsed or controlled by us; our official terms as set out here govern your relationship with our platform.

8. Responsible Gambling

We are committed to promoting safer play. We offer self-exclusion, deposit limits and account closure tools, accessible through our support team at support@wino.casino. If you believe your gambling activity has become problematic, we encourage you to contact us or seek independent support organisations.

9. Limitation of Liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental or consequential losses arising from your use of our services, including losses due to technical failures, third-party payment providers, or internet connectivity issues. Nothing in these terms excludes liability that cannot lawfully be excluded under applicable regulations.

10. Amendments to These Terms

We may update these Terms and Conditions periodically to reflect regulatory, operational or commercial changes. Continued use of our services after any update constitutes your acceptance of the revised terms. We recommend reviewing this page regularly.

11. Contact and Complaints

For general support or self-exclusion requests, please contact us at support@wino.casino. For formal complaints, please write to complaints@wino.casino. Our live chat is available 24/7, and our FAQ and contact form provide additional channels for assistance.